Privacy Policy

OnlineX sells printers, computers, laptops, and IT accessories through this website. When this policy says “we” or “us”, it means OnlineX. Questions about your information can be sent to support@onlinex.example.

We collect only what we need to run the store and complete your order.

• Account details such as your name, email address, phone number, and password.
• Order details such as products, quantities, delivery address, and order notes.
• Payment method. Cash on delivery does not require us to store a card number.
• Messages you send through contact or support channels.
• Technical data such as browser type, device, and pages viewed, used to keep the site working and to understand which pages are useful.

• Create and manage your account.
• Confirm, pack, deliver, and support your orders.
• Send order updates and replies to questions you ask us.
• Prevent fraud, misuse, and unauthorized access.
• Improve product pages, search, and checkout.
• Meet legal, tax, and accounting duties.

We do not sell your personal information.

We share information only when it is needed to operate the store:

• Delivery partners, so they can ship the order to the address you provided.
• Payment partners, if a paid method is offered, to authorize that payment.
• Service providers who host the website, email, or customer support tools.
• Authorities, when the law requires us to disclose information.

Those parties may use the information only for the service they provide to us.

The site uses cookies and similar storage to keep you signed in, remember your cart, and protect checkout. You can block cookies in your browser. Some parts of the site, including sign-in and the cart, may not work if cookies are disabled.

Account and order records are kept for as long as your account is active and for the period needed to handle returns, warranty claims, invoices, and legal requirements. You can ask us to close an account that you no longer use.

We use reasonable safeguards to protect account and order data. No website can promise that transmission over the internet is completely secure, so please use a strong password and do not share your sign-in details.

You can ask us to:

• Show you the personal information we hold about you.
• Correct a name, phone number, email, or address that is wrong.
• Delete information we are not required to keep for an order, tax, or legal reason.

Email support@onlinex.example or use the contact page. We may ask you to confirm that the request comes from you.

OnlineX is a store for adults buying technology products. We do not knowingly collect information from children. If you believe a child has given us personal information, contact us and we will delete it.

We may update this policy when the store or the law changes. The date at the top of this page shows when it was last revised. Continued use of the site after an update means you accept the revised policy.